Privacy notice

Updated on: 15 June 2023

1. Introduction

Birch Vauntmere handles personal data in line with applicable privacy requirements. This Policy summarises what we collect, why, and your choices when you use our investment-related services.

2. What data we collect and why

We may process identity and contact details, information needed for KYC and transactions, technical data (IP, device, browser, logs), usage data, and data from cookies or similar technologies. We use it to run accounts, execute instructions, meet legal duties, secure the platform, improve features, analyse traffic, often in aggregated form, prevent fraud, and send marketing only where you consent.

3. How long we keep data, how we protect it, and who we work with

We retain data only as long as needed for these purposes and legal requirements, then delete or anonymise it where possible. We use encryption, access controls, and vetted hosting and service providers who must follow appropriate confidentiality and security standards.

4. Your rights and analytics use

Depending on applicable law you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw marketing consent. Tools such as analytics may process data under their policies we aim to minimise personal data where practicable.

5. Children, changes, and contact details

This service is not intended for anyone under 18. We may revise this Policy here and, where appropriate, let you know about significant changes. Privacy enquiries: [email protected]